|
ITSMA-Paths
-
What's the difference? Clarifying ITIL V3 Lifecycle vs. Capability Certification Paths (Free Webinar)
Join us for this complimentary webinar where ITIL Expert™ Lisa Hodges will
explain the ITIL V3 certification scheme, the difference between the Lifecycle
and Capability courses, and how you can select which course is right for you.
In this webinar, attendees will learn:
- The ITIL V3 Certification Scheme - understand the 'tiered' learning
approach, the points system, the path to ITIL Expert, and how to use the
'Credit Profiler' online tool
- The ITIL Intermediate Lifecycle and Capabilities Streams - what topics
are covered in each class, and which classes are best suited for various
functional roles
- My Training Plan - how do I map out my own personal training plan to
achieve my goals
Prerequisites:
Outline:
Audience:
|