Certified ScrumMaster (CSM) is an in-depth two day immersion into the world of Scrum. The course is full of practical, real world techniques that can be implemented immediately at your workplace. This course will allow your organization to enjoy the many advantages Scrum has to offer. Hands-on exercises demonstrate key concepts and let you experience the benefits of Scrum firsthand. 

PMPs:

This course counts for 14 PDU credits with the Project Management Institute (PMI).

Takeaways:

• Thorough understanding of Scrum
• A new outlook on the way you manage projects and lead your team
• The knowledge necessary for incorporating Scrum practices into your working environment
• A one year membership to the Scrum Alliance
• Eligibility to sit for the Certified ScrumMaster assessment

• As a CSM course participant, I want to explain Scrum’s history, so that I can better appreciate Scrum.
• As a CSM course participant, I want to list situations where using Scrum is appropriate, so that I can be more successful at implementing Scrum.
• As a CSM course participant, I want to demonstrate the importance of having defined values, so that I can establish leadership throughout my organization.
• As a CSM course participant, I want to describe the Scrum framework, so that I can clearly comprehend the Scrum process.
• As a CSM course participant, I want to describe the roles and responsibilities on a Scrum team, so that I can understand who needs to do what.
• As a CSM course participant, I want to experience Scrum, so that I know it feels like when I start doing it for real.
• As a CSM course participant, I want to explain the value of a product vision statement, so that I gain a greater appreciation for why we have one.
• As a CSM course participant, I want to explain how to seed a product backlog, so that I can contribute backlog items to the product backlog.
• As a CSM course participant, I want to demonstrate how to write user stories, so that I clearly articulate the who, what, and the how come behind each backlog item.
• As a CSM course participant, I want to teach development team members how to play planning poker, so that the development team can relatively size backlog items based upon development effort.
• As a CSM course participant, I want to list and explain the key meetings in Scrum, so that I know what is happening, before, during, and after each sprint.
• As a CSM course participant, I want to explain how to tell a good user story from a bad one, so that I can better facilitate the creation of a product backlog.
• As a CSM course participant, I want to demonstrate how to track development team progress, so that I can accurately understand what has been accomplished and how much longer it will take to complete the product.

• As a CSM course participant, I want to list areas where we might get into trouble, so that I know what to look out for as my organization implements Scrum.
• As a CSM course participant, I want to list other fields that may enhance our ability to do Scrum better, so that I can have additional tools to increase team productivity.
• As a CSM course participant, I want an open forum to discuss challenging questions about Scrum, so that I can utilize the collective intelligence of the course participants to brainstorm creative ways to solve problems.

Benefits of the CSM class:

• Increase customer satisfaction and time-to-market delivery
• Properly align your development efforts around building the highest business value features first
• Gain organizational trust and improve your team’s reputation for on-time and on-budget delivery, by setting them up for frequent success
• Experience higher team morale and productivity with a fundamental shift in management style
• Focus your personal efforts on the highest value tasks that will have an immediate impact on your team’s level of success
• Improve communications through transparency and “pull” versus “push” systems
• Achieve greater flexibility and bring value to your organization by adding another tool to your toolbox

• Project Managers
• Functional/Operational Managers
• Project Sponsors
• IT Professionals (Architects, BAs, DBAs, Developers, etc.)
• IT Leadership (Managers/Directors/VPs/CIOs/CTOs)
• Anyone interested in learning the benefits of Scrum 

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