| ESS-ITIL | (ITIL) Information Technology Infrastructure Library v3 - Executive Overview (Free Webinar)
Please call 513.322.8888 or click here to request a date for this course. |
| ITSMA-CPDE | Certified Process Design Engineer (CPDE)
 11/29 - 12/03, at Cincinnati
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| ITSMA-CSI | ITIL® V3 Lifecycle Course - Continual Service Improvement (CSI)
10/13 - 10/15, at Dallas, TX
12/13 - 12/17, at Virtual Morning
12/13 - 12/17, at Virtual Afternoon
03/14 - 03/17, at Virtual Morning
03/14 - 03/18, at Virtual Afternoon
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| ITSMA-FBridge | ITIL® V3 Foundation Bridge Course - Virtual
11/10 - 11/12, at Virtual
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| ITSMA-Fv3 | ITIL® Version 3 Foundation Course
10/13 - 10/15, at Ft. Lauderdale, FL
11/08 - 11/10, at Cincinnati
12/14 - 12/16, at Reston, VA
01/10 - 01/12, at Cincinnati
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| ITSMA-Fv3V | ITIL® Version 3 Foundation Course (Virtual)
12/06 - 12/10, at Virtual Morning
12/06 - 12/10, at Virtual Afternoon
03/07 - 03/11, at Virtual Morning
03/07 - 03/11, at Virtual Afternoon
03/14 - 03/18, at Virtual Morning
03/14 - 03/18, at Virtual evening
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| ITSMA-ITIL | ITIL Version 3 Overview
Please call 513.322.8888 or click here to request a date for this course. |
| ITSMA-OSA | ITIL® v3 OSA - Operational Support And Analysis
09/27 - 10/01, at Cincinnati
02/14 - 02/18, at Cincinnati
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| ITSMA-Paths | What's the difference? Clarifying ITIL V3 Lifecycle vs. Capability Certification Paths (Free Webinar)
Please call 513.322.8888 or click here to request a date for this course. |
| ITSMA-PPO | ITIL® V3 Capability Course PPO - Planning, Protection and Optimization
10/25 - 10/29, at Reston, VA
11/15 - 11/19, at Cincinnati
03/28 - 04/01, at Cincinnati
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| ITSMA-RCV | ITIL® v3 RCV - Release, Control And Validation
10/18 - 10/22, at Dallas, TX
01/24 - 01/28, at Cincinnati
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| ITSMA-SD | ITIL® V3 Lifecycle Course: Service Design
01/31 - 02/04, at Virtual Morning
01/31 - 02/04, at Virtual Afternoon
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| ITSMA-SO | ITIL® V3 Lifecycle Course - Service Operation
09/15 - 09/17, at Dallas, TX
11/29 - 12/03, at Virtual Morning
11/29 - 12/03, at Virtual Afternoon
02/28 - 03/04, at Virtual Morning
02/28 - 03/04, at Virtual Afternoon
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| ITSMA-SOA | ITIL® V3 Capability Course SOA - Service Offerings and Agreements
11/08 - 11/12, at Dallas, TX
03/21 - 03/25, at Cincinnati
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| ITSMA-SS | ITIL® V3 Lifecycle Course: Service Strategy
10/04 - 10/08, at Virtual Morning
01/17 - 01/21, at Virtual Morning
01/17 - 01/21, at Virtual Afternoon
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| ITSMA-ST | ITIL® V3 Lifecycle Course - Service Transition
10/04 - 10/08, at Virtual Morning
10/04 - 10/08, at Virtual Afternoon
02/21 - 02/25, at Virtual Morning
02/21 - 02/25, at Virtual Afternoon
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| ITSMA-v3SOO | ITIL Version 3 Service Operation Overview
Please call 513.322.8888 or click here to request a date for this course. |
| ITSMA-v3STO | ITIL Version 3 Service Transition Overview
Please call 513.322.8888 or click here to request a date for this course. |